ClientNote
A counsellor speaking with a young person across a table

Spend more time with people, less time writing about them.

ClientNote turns your conversations into detailed, professional case notes with a single tap, so you can spend more time with your clients.

From conversation to case note, without the paperwork.

1. Capture

Your conversation is securely captured in the background from either your phone or computer.

2. Review

Review a detailed, professional case note generated in seconds.

3. Finalise

Make any final edits, then export it to your client management system or keep it securely in ClientNote.

Practitioner surrounded by time-consuming paperwork

Case notes take time. More time than most people realise.

An Australian observational study found that documentation accounted for 33.3% of practitioners’ office time. Let ClientNote turn your conversations into detailed, professional case notes, so you can focus on people, not paperwork.

Australian Health Review (2021)

Create your workspace

Everything in one place. Wherever you work.

ClientNote gives you one secure workspace where your clients, sessions, transcripts and case notes are always available, wherever you are. Everything is securely synchronised in the cloud, allowing you to start work on one device and continue seamlessly on another.

Once your session is complete, ClientNote transforms the conversation into a professional case note in seconds. Instantly switch between Brief, Standard and Extensive note formats, make manual edits, or ask AI to rewrite, expand, refine or answer questions about the session.

Whether you want ClientNote to become your complete client management system or simply generate exceptional case notes that you copy or export into your existing software, the choice is yours. ClientNote adapts to your workflow, helping you spend less time on documentation and more time with your clients.

ClientNote displayed across a laptop, iPhone and Android phone

Security built into every step.

Sensitive client information deserves exceptional protection. ClientNote is designed with privacy, security and practitioner accountability at its core.

Your data stays yours.

Recordings are automatically deleted once transcription is complete, and nothing is permanently stored on your device. Every transcript, case note and client record remains securely stored in your encrypted ClientNote workspace, giving you complete control over your data at all times. Your client information is never used to train AI models.

Privacy by design

ClientNote is built with privacy and security at its core. From encrypted data transmission and secure cloud infrastructure to role-based access controls and protected storage, every part of the platform is designed to support organisations in meeting their obligations under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Practitioner responsibility

ClientNote accelerates documentation, but never replaces professional judgement. Every note is reviewed and approved by the practitioner before it becomes part of the client record.

Read the Privacy Agreement

Choose the plan that’s right for your service.

Whether you’re working independently or as part of a larger service, ClientNote provides the same secure documentation workflow with the collaboration features your team needs.

Single Practitioner

$79

per / month

Everything you need to securely record, transcribe and document client sessions.

  • Web, iPhone & Android
  • Session recording & transcription
  • AI-assisted case notes
  • ClientNote workspace
  • Secure cloud synchronisation
Get started

Organisation

$249

per / month
3 users
  • Everything in Single Practitioner
  • As many users as needed
  • Shared workspace
  • Internal team messaging
  • Admin Management
  • One included organisation administrator
Get started

Custom

Custom

For larger organisations with advanced deployment and support requirements.

  • Tailored pricing
  • Custom onboarding
  • Enterprise deployment
  • Dedicated support
Contact us

Give your attention back to the people in front of you.

Spend less time documenting and more time being present. ClientNote helps you create high-quality case notes in seconds, so your attention stays where it’s needed most.