About ClientNote
Built for the people behind the paperwork.
ClientNote was created to help practitioners spend less time documenting and more time supporting the people who rely on them.
Whether you’re a social worker, therapist, case manager, support worker or another human services professional, documentation is an essential part of your work. But it shouldn’t take hours out of every week.
ClientNote transforms conversations into structured, professional case notes that are ready for your review in seconds, helping reduce administrative burden while keeping you in complete control.
Designed around real practice
Documentation isn’t just about recording what happened. It’s about creating accurate, professional records that support continuity of care, meet organisational requirements, and protect both practitioners and clients.
ClientNote has been designed around the way practitioners actually work. Every transcript and case note can be reviewed, edited and refined before it becomes part of the record, because professional judgement should always remain with the practitioner.
AI assists the process. It never replaces your expertise.
Privacy and security first
Case notes contain some of the most sensitive information professionals work with. That’s why privacy and security aren’t optional features—they’re fundamental to how ClientNote is built.
From encrypted data transmission and secure cloud infrastructure to organisation-level access controls and protected storage, every part of the platform has been designed with confidentiality in mind.
Available wherever you work
Whether you’re in the office, working remotely or moving between appointments, ClientNote keeps your workspace connected across web, iPhone and Android.
Clients, sessions, transcripts, case notes and templates stay securely synchronised, allowing you to continue your work from whichever device is most convenient.
Technology that supports professional judgement
ClientNote is designed to reduce repetitive administrative work—not professional responsibility.
Every transcript and AI-generated case note should be reviewed before being finalised. Practitioners remain responsible for ensuring documentation is accurate, complete and appropriate for their professional, legal and organisational obligations.
ClientNote helps you document your work more efficiently.
You remain the author of the record.
Our mission
We believe practitioners should spend more time with people and less time writing about them.
Our goal is simple: build technology that reduces administrative burden without compromising professional standards, privacy or quality of care.
Every feature in ClientNote is designed with that mission in mind.